Welcome to our CampusCare® Mobile App FAQ section!
These questions are made available to help /guide through some of the most common questions that are asked frequently by the users. This is a secured APP works as an out put of the ERP and communication tool.
If you are not able to clarify your doubts then kindly write to us at ‘email@example.com’ or at ‘firstname.lastname@example.org” with your mobile number.
(Please note: This Apps are available for schools that are having CampusCare ERP application with parent communication portal as well.)
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Ans. The CampusCare® App can be downloaded from App store and Google Play Store. Once you initiate the app on your smart device then enter the School URL without WWW, same as used for parent portal, then click on verify button, log in using the same User name and password that you normally use to access online Parent Portal.
For Example: www.eichercampuscare.in is the URL of Eicher School. We need to use just ‘eichercampuscare.in’ for connecting your Apps to the Eicher school. Similarly you can logon to your wards schools without any difficulty.
The students admission number prefixed with P would be the user name (Ex: P1234 where 1234 is the admission number) and the password you can take from the ‘forget password’ option. You may have to furnish some information / registered mobile number (that receive sms from school) for receiving the new and arbitrary password. You can initiate the log-in using the user name and password and set new password using the option ‘Change Password’as per your convenience for the future use. Mobile apps would not be logged out till the time you log out manually.
Ans. The main Key Features of CampusCare® Mobile App are given:
⦁ Available for Android and iPhone
⦁ Easy to install and configure
⦁ One time login and access till the time you log out.
⦁ Daily classwork, assignments, circular, timetable, syllabus, holiday homework etc. accessibility on fingertips
⦁ Hassle free Online fee payment system
⦁ Fee receipt, tuition fee certificates etc. generation at any time
⦁ Notifications ( please keep the notifications feature ON in your App)
⦁ Regular updates are available.
⦁ Access to library, exams /report cards and events.
⦁ Single login system for sibling to access the details.
⦁ School to parent communication made easy and the relation strengthened.
⦁ Our apps have proven to save schools time and money.
⦁ This improve the communication and inspire the children education inturn every PTMs will be a smiling session for parents, teachers and for students.
⦁ This APP brings parents, teachers, educators and students to single platform and inspire success of the school.
⦁ This APP is free to download but school pays for it for the welfare of their students and teachers.
Ans. CampusCare® Mobile App is available for Android and iPhone. We do not guarantee that all phones of Android and iPhones are supported , however 99.9 % of phones are supported. Please ensure the operating system is updated before installing the Mobile APP.
Ans. Not- the CampusCare® Mobile App uses web based data which means that if you aren’t connected to the internet you won’t be able to access your information through the app. If you are using the CampusCare® Mobile App while connected to your 3G or other network you may be charged, depending on your mobile data plan.
Ans. Thank you for concern. We would like to inform you the App can only be accessed from a mobile device (iPad, iPhone and Android Phones).However if you want to access details on your PC you can directly login to the specific URL with user Id and password. That has more features than mobile APPS.
Ans. No, Once logged in will remain login in till the time you sign out.
Ans. The CampusCare® mobile app does not require specialized training to use. This app contains all Information which is used under online parent portal. Within the mobile app, users can view their ward Assessment, Attendance and other many more details and easily make a fee payment. However you may take a help of some one more familiar with regular mobile APPS before start sign in.
Ans. . No, you cannot directly change contact information in the mobile app. You can send us a message through the mobile app by selecting “Message In-box Option”, your school will update your profile.
Ans.Login to your account and click on top left corner button and click on Log out button.
Ans.Yes you can pay the fee by using app, function are same as used in parent portal and you can also view the paid, Dues details and fee summary.
Ans.Yon may directly contact to your ward school for any suggestion and feedback or you can also send an email on email@example.com We welcome your feedback as this will help us make the app more useful.
Ans.No, there is no need to generate new login for sibling. In sibling case both student comes under one account Login to your account and click on top left corner button and click on sibling button, you will find here child name with class, click on student name to get there record.
Ans.Write to us at ‘firstname.lastname@example.org’ or at ‘email@example.com’ or dial +91-11-43193333 dial 5 for parent help desk.