Our specialised Technical Support Team regularly undergoes rigorous training sessions and exercises to maintain a good grip on school administration software. It deals with exclusive schools including residential, day scholar, and multi schools (franchises).
Our school administration software offers offline as well as online support, our offline or on-field tech support team is spread across 27 Indian states, divided into five parts, namely North, South, East West, and Central.
It includes regional coordinators and consultants (pre-sale and post-sale consultants) who are responsible for maintaining direct relationships with schools. Apart from holding technical expertise, the technical support team of school administration software is well versed in addressing queries raised in local languages.
The online team is available around the clock to resolve any issues faced by a parent or a school either through email or phone. You reach our tech support at firstname.lastname@example.org or call us at +91-11-43193331, +91-11-43193332, +91-11-43193339, +91-11-4319 3334, and +91-11-4319 3336 between 8 a.m. to 5:45 p.m. on all working days.